Privacy Policy
Effective: October 19, 2026 · Andoh Dougan Law PC
Who We Are
This policy covers Andoh Dougan Law PC, operating as Pivot Law ("the Firm", "we", "us"). Our principal office is located at 3979 Albany Post Road #599, Hyde Park, NY 12538. You may contact us at intake@dougan.legal or 762-233-3310.
Information We Collect
We collect information you voluntarily provide when you:
- Submit an inquiry or contact form on this website
- Book an appointment through our scheduling service (TidyCal)
- Send us an email or call our office
- Provide your phone number and consent to receive SMS communications
This information may include your name, phone number, email address, and a description of your legal matter. We do not collect payment information directly; payments are processed by third-party providers.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and confirm appointments
- Send appointment reminders and follow-up communications
- Send conversational SMS messages if you have separately consented to that
- Comply with legal, ethical, and professional obligations applicable to attorneys in New York and New Jersey
SMS Communications
If you separately and affirmatively opt in to SMS communications, we may send you conversational text messages related to your inquiry or matter — such as appointment confirmations, follow-up questions, or next steps. We do not send automated marketing blasts. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at intake@dougan.legal.
Your phone number will not be shared with third parties for their marketing purposes.
Sharing of Information
We do not sell your personal information. We may share information with service providers who assist us in operating our practice (such as our scheduling platform or payment processor), under confidentiality obligations. We may also disclose information as required by law or court order, or where permitted by applicable professional rules.
Submitting a form or booking a session does not create an attorney-client relationship. Until both parties have signed an engagement letter, no privileged relationship exists and routine professional obligations of confidentiality may not apply to your communications with this firm.
Data Retention
We retain contact information and inquiry records in accordance with New Jersey and New York attorney record-keeping requirements and our own reasonable business needs. You may request deletion of your data subject to any legal retention obligations by contacting us directly.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any such right, contact us at intake@dougan.legal.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Andoh Dougan Law PC · 3979 Albany Post Road #599, Hyde Park, NY 12538
intake@dougan.legal · 762-233-3310